Data protection notice of the Robert Bosch Manufacturing Solutions GmbH (Bosch Connected Industry)
Data Protection Notice
Robert Bosch Manufacturing Solutions GmbH (hereinafter “Bosch Connected Industry” or “We” or “Us”) welcomes you to our internet pages and mobile applications (together also referred to as “Online Offers”). We thank you for your interest in our company and our products.
General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers
Please note any resulting differences as well as further information on the processing of your personal data in our respective Online Offer. This information can be found in the special data protection notice below for the respective Online Offer.
1. Bosch Connected Industry respects your privacy
The protection of your privacy throughout the course of processing personal data as well as the security of all business data are important concerns to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.
Data protection and information security are included in our corporate policy.
2. Controller
Robert Bosch Manufacturing Solutions GmbH is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.
Our contact details are as follows:
Robert Bosch Manufacturing Solutions GmbH
Wernerstraße 51
70469 Stuttgart
GERMANY
E-Mail: Industry4.0.bci@de.bosch.com
3. Collection, processing and usage of personal data
3.1 Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity. The categories of personal data processed differ for each Online Offer. This information can be found below in the special data protection notice for the respective Online Offer.
We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration. We and our service providers process your personal data only for processing purposes, which you can see below in the special data protection notices for the respective Online Offer.
3.2 Children
This Online Offer is not meant for children under 16 years of age.
3.3 Data transfer to other controllers
Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal basis and the recipients or categories of recipients can be found in the Section – Processing purposes and legal basis.
Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
3.4 Transfer to recipients outside the EEA
We might transfer personal data to recipients located outside the EEA into so-called third countries. In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection or that you have consented to the transfer.
You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.
3.5 Duration of storage, retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).
4. Newsletter with opt-in; Right of withdrawal
Within the scope of our Online Offers you can sign up for newsletters. We provide the so-called double opt-in option which means that we will only send you a newsletter via email after you have explicitly confirmed the activation of the newsletter service to us by clicking on the link in a notification. In case you wish to no longer receive newsletters, you can terminate the subscription at any time by withdrawing your consent. You can withdraw your consent to email newsletters by clicking on the link which is sent in the respective newsletter mail, or in the administrative settings of the online offer. Alternatively, please contact us via the contact details provided in the Contact section.
5. External links
Our Online Offers may contain links to internet pages of third parties, in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.
6. Security
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
7. User rights
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.
7.1 Right to information and access
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.
7.2 Right to correction and deletion
You have the right to obtain the rectification of inaccurate personal data. As far as statutory requirements are fulfilled, you have the right to obtain the completion or deletion of your data.
This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).
7.3 Restriction of processing
As far as statutory requirements are fulfilled you have the right to demand for restriction of the processing of your data.
7.4 Data portability
As far as statutory requirements are fulfilled you may request to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – that we transfer those data to a third party.
7.5 Objection to direct marketing
Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.
7.6 Objection to data processing based on the legal basis of “legitimate interest”
In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on “legitimate interest”. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.
7.7 Withdrawal of consent
In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.
8. Right to lodge complaint with supervisory authority
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:
State Commissioner for Data Protection and Freedom of Information
Address:
Lautenschlagerstraße 20
70173 Stuttgart
GERMANY
Postal address:
P.O. Box 10 29 32
70025 Stuttgart
GERMANY
Phone: +49 711/615541-0
Fax: +49 711/615541-15
Email: poststelle@lfdi.bwl.de
9. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
10. Contact
If you wish to contact us, please find us at the address stated in the "Controller" section.
To assert your rights and to notify data protection incidents please use the following link: Online platform for requests regarding data subject rights under the GDPR or to notify a possible data protection incident
For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:
Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
Postfach 30 02 20
70442 Stuttgart
GERMANY
or
Effective date: 2022/01/05
Processing of Data Subject Requests
1. Collection, processing and usage of personal data
1.1 Processed categories of data
The following categories of data are processed:
- Communication data (e.g. name, telephone number, e-mail address, postal address)
- Information regarding your GDPR data subject request (e.g. type of request, information regarding your identity and/or communication details)
- Technical and connection data (e.g. IP address, data of the internet connection)
1.2 Data source
Your personal data, which you provided on the entry page of the Bosch Privacy Hub to submit your data subject request, was processed by the Robert Bosch GmbH as central management unit (Controller for the collection of your personal data). Please find the Data Protection Notice here. The Robert Bosch GmbH transmits the information you have provided to us so that we, as the controller, can process your data subject request (Controller for processing your data subject request)
1.3 Processing purposes and legal basis
We as well as the service providers commissioned by us process your personal data for the following processing purposes:
- Processing of data subject requests submitted by you via the Bosch Privacy Hub due to a legal obligation (legal basis: Art. 6 para. subpara 1 lit. c GDPR).This includes, among other things, the verification of your person and (in the case of a request for access or data portability under Art. 15 or 20 GDPR) the provision of the data package in a download portal.
- Provision of the verification and download portal (Legal basis: Art. 6 para. 1 subpara. 1 lit. f GDPR)
- Resolving service disruptions as well as for security reasons. (Legal basis: Art. 6 para. 1 subpara. 1 lit. f GDPR, fulfillment of our legal obligations within the scope of data security, and legitimate interest in resolving service disruptions as well as in the protection of our offers).
- Safeguarding and defending our rights. (Legal basis: Art. 6 para. 1 subpara. 1 lit. f GDPR, legitimate interest on our part for safeguarding and defending our rights).
2. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
3. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2022/02/23
Corporate Website
(available at: https://www.bosch-connected-industry.com/)
1. Collection, processing and usage of personal data
1.1 Processed categories of data
The following categories of data are processed:
- Communication data (e.g. name, salutation, telephone, company, role, country, language, e-mail, address, IP address, Bosch-ID)
- Contractual master data (contractual interest or product interest)
- Client history
- Contract accounting and payment data
- Transaction data
- Video and audio transmission of speakers
- Information about fields of interest (from the comment field on the registration)
- Statements of opinion
1.2 Processing purposes and legal basis
1.2.1 Provision of these Online Offers including contact form to contact us for inquiries about the products and services we provide, test accounts, whitepapers, and webinars for contract origination and fulfillment purposes. Furthermore, we use your data in order to present you with relevant information and offers as well as to optimize your customer experience.
Legal basis: Performing necessary measures prior to entering into a contract, respectively our legitimate interest in direct marketing or fulfillment of contract.
1.2.2 Geoblocking
Legal basis: Fulfilment of legal obligations in the field of tax and export control law or legitimate interest by us in the design of our product offer.
1.2.3 Resolving service disruptions as well as for security reasons.
Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers.
1.2.4 Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent.
Legal basis: Consent / legitimate interest on our part in direct marketing if in accordance with data protection and competition law.
1.2.5 Product or customer surveys by postal mail
Legal basis: Legitimate interest in the improvement of products / services.
Note: In case we involve a market research institute for the purpose of surveys, it shall only act based on our instructions and follow our directives.
1.2.6 Product or customer surveys performed via email and/or telephone subject to your prior express consent.
Legal basis: Consent.
Note: In case we involve a market research institute for the purpose of surveys, it shall only act based on our instructions and follow our directives.
1.2.7 Sending an email-newsletter or call to inform by telephone subject to the recipient’s consent.
Legal basis: Consent.
1.2.8 Safeguarding and defending our rights.
Legal basis: Legitimate interest on our part for safeguarding and defending our rights.
1.2.9 Video and audio transmission of the speaker within the scope of our online-events
Legal basis: Fulfillment of contractual obligations.
1.2.10 Chat function as part of our online-events
Legal basis: Fulfillment of contractual obligations.
1.2.11 Displaying attendees as part of our online-events
Legal basis: Consent
1.2.12 Mailing of event documents after our online-events
Legal basis: Fulfillment of contractual obligations.
1.2.13 Data transfer to Bosch Rexroth AG, Zum Eisengießer 1, 97816 Lohr (Germany), if you are interested in hardware solutions for our products
Legal basis: Legitimate interest
1.2.14 Lead and Customer Management, Enterprise Planning und Project Management
Legal basis: Legitimate interest. There is a legitimate commercial interest in maintaining contacts that have resulted in the business context, even beyond the initial contact, and in using and developing a business and contractual relationship, and in making contact with the data subjects for this purpose. This includes, among other things, the evaluation of company key figures on the basis of the collected data. In addition, there is a legitimate interest in the internal exchange of data with Bosch Rexroth AG for the purpose of increasing sales and coordinating joint sales activities in the context of complementary products (for further information, see 1.5).
1.2.15 Fulfillment of contractual obligations with customers
Legal basis: Performance of a contract.
1.3 Registration
If you wish to use or get access to benefits requiring to enter into the fulfillment of a contract, we request your registration. With your registration we collect personal data necessary for entering into the fulfillment of the contract (e.g. first name, last name, date of birth, email address, if applicable, details on the preferred payment method or on the account holder) as well as further data on voluntary basis, if applicable. Mandatory information is marked with an *.
1.4 Log files
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.
We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of seven days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.
Log files are also used for analysis purposes (without the IP address or without the complete IP address) see module “Advertisements and/or market research (including web analysis, no customer surveys)”.
In log files, the following information is saved:
- IP address (internet protocol address) of the terminal device used to access the Online Offer;
- Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
- Name of the files or information accessed;
- Date and time as well as duration of recalling the data;
- Amount of data transferred;
- Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
- Port and http status code (e.g., “Request successful” or “File requested not found”).
- Website ID and corresponding server name;
- Requested action, e.g. GET or POST method
1.5 Joint Controllership (Art. 26 GDPR)
Regardless of any data transfer based on a product interest by you, we, Robert Bosch Manufacturing Solutions GmbH, process your personal data jointly within the scope of Customer Management, Enterprise Planning and Project Management, with Bosch Rexroth AG, Zum Eisengießer 1, 97816 Lohr, Germany. Single processing sections within the context of joint sales projects, as described below, are jointly controlled by means of access authorizations (Art. 26 GDPR).
Regarding their joint controllership, the above mentioned parties have agreed which of them fulfills which obligations under the GDPR, in particular the exercise of data subject rights and the fulfillment of the information obligations according to Art. 13, 14 GDPR.
The agreement is necessary because personal data is processed within different systems that are controlled by party 1 or party 2.
System: CRM system of Bosch Rexroth AG Bosch Rexroth AG
Fulfillment of legal obligations by: Bosch Rexroth AG
System: CRM system of Robert Bosch Manufacturing Solutions GmbH
EFulfillment of legal obligations by: Robert Bosch Manufacturing Solutions GmbH
Even if there is a joint controllership, the parties fulfill the legal data protection obligations in accordance with their respective responsibilities for their individual processings as follows:
-
Within the scope of the joint controllership
- the Robert Bosch Manufacturing Solutions GmbH is responsible for the processing of personal data in the context of Customer Management, Enterprise Planning and Project Management in their CRM system and
- the Bosch Rexroth AG is responsible for the processing of personal data in the context of Customer Management, Enterprise Planning and Project Management in their CRM system.
- The Robert Bosch Manufacturing Solutions GmbH and Bosch Rexroth AG provide the data subjects with the information required in accordance with Art. 13 and 14 GDPR in a precise, transparent, comprehensible and easy accessible manner in a clear and plain language free of charge. In doing so, each party shall provide the other party with all necessary information from its sphere of activity.
- The parties shall inform each other without undue delay of any legal positions exercised by data subjects. They shall provide each other with all information necessary to comply with access requests.
Data protection right can be exercised either at Robert Bosch Manufacturing Solutions GmbH or at Bosch Rexroth AG. Data subjects will receive the requested information from the party where the rights were exercised.
1.6 Service providers (general)
We involve external service providers with tasks such as web analysis, programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
2. Usage of Cookies
In the context of our online service, cookies and tracking mechanisms may be used.
Cookies are small text files that may be stored on your device when visiting our online service.
Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.
2.1 Categories
We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.
It is generally possible to use our online services without any cookies that serve non-technical purposes.
2.1.1 Technically required cookies
By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.
Such cookies will be deleted when you leave the website.
2.1.2 Cookies and tracking mechanisms that are technically not required
We only use cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.
We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:
2.2 Comfort cookies
These cookies facilitate operation and thus allow you to browse our online service more comfortably; e.g. your language settings may be included in these cookies.
2.3 Marketing cookies and tracking mechanisms
General
By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior:
- Statistics: By using statistical tools, we measure e.g. the number of your page views.
- Conversion tracking: Our conversion tracking partners place a cookie on your computer ("conversion cookie") if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and there-by was redirected to our web-site. This can also be done across multiple devices. The in-formation obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.
- Retargeting: These tools create user profiles by means of advertising cookies or third-party advertising cookies so called "web beacons" (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at certain advertisements. The relevant provider is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the purposes mentioned above. Please note the data protection notices of the relevant provider in this context.
Please note that using the tools might include transfer of your data to recipients outside of the EEA where there is no adequate level of data protection pursuant to the GDPR (e.g. the USA). For more details in this respect please refer to the following description of the individual marketing tools.
The following marketing cookies or tracking mechanisms are used in our Online Offer:
2.3.1 Google Analytics
Name: Google Analytics
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland
Function: Analysis of user behavior (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking and retargeting in conjunction with Google Ads
2.3.2 Google Tag Manager
Name: Google Tag Manager
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland
Function: Administration of website tags via a user interface, integration of program codes on our websites
2.3.3 LinkedIn Pixel Insight Tag
Name: LinkedIn Pixel Insight Tag
Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
Function: LinkedIn processes your personal information to generate campaign reports, to track conversions, click events and targeted advertising outside of our websites (retargeting) using URL, referrer URL, IP address shortened or hashed (for cross-device retargeting), device and browser properties (user agent) and timestamps. We do not receive any personally identifiable information from you from LinkedIn, but only anonymous campaign reports about the website target audience and ad performance.
LinkedIn storage duration: Pseudonymization after 7 days, final deletion after 180 days
Further information you can find on: https://www.linkedin.com/legal/privacy-policy
2.3.4 Facebook-Pixel
Name: Facebook-Pixel
Provider: Facebook, Inc., ATTN: Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, USA
Function: Tracking of visitor actions, measuring the success of advertising campaigns and their optimization, tracking of conversions Further information you can find on: https://www.facebook.com/privacy/explanation
2.4 Management of cookies and tracking mechanisms
You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.
Note: The settings you have made refer only to the browser used in each case.
2.4.1 Deactivation of all cookies
If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.
2.4.2 Management of your settings with regard to cookies and tracking mechanisms not required technically
When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any Comfort cookies, marketing cookies or tracking mechanisms, respectively.
In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.
3. YouTube
Our Online Offers use the YouTube video platform which is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland („YouTube”). YouTube is a platform which allows the playback of audio and video files.
When you access a respective site of our Online Offers that contains an embedded YouTube player, this creates a connection to YouTube so that the video or audio file can be transmitted and played back. In doing so, data is transferred to YouTube as a data controller. We are not responsible for the processing of such data by YouTube.
Additional information on the scope and purpose of collected data, on further processing and usage of data by YouTube, on your rights and the privacy options available to be chosen by you, can be found in YouTube's data protection notice.
4. Communication tools on social media platforms
We use on our social media platform (Twitter and LinkedIn) communication tools to process your messages sent via this social media platform and to offer you support.
When sending a message via our social media platform the message is processed to handle your query (and if necessary additional data, which we receive from the social media provider in connection with this message as your name or files). In addition, we can analyze these data in an aggregated and anonymized form in order to better understand how our social media platform is used.
We will forward the personal data you provide to the Bosch legal entity responsible for the processing of your query (for example, in the event your query refers to a product that is distributed by another Bosch legal entity). The legal basis for the processing of your data is our legitimate interest (Art. 6 para. 1 lit. f GDPR) or, if applicable, an existing contractual relationship (Art. 6 para. 1 lit. b GDPR). The processed personal data is deleted 180 days upon receipt of your message the latest.
5. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
6. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2021/07/15
LinkedIn Company Page
(available at: https://www.linkedin.com/company/bosch-connected-industry/)
1. Processing of usage data by the platform provider
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (hereinafter also referred to as "LinkedIn") is responsible for processing your personal user data on the LinkedIn websites. LinkedIn may process certain information about your visit to our LinkedIn page (hereinafter also referred to as "Company Page") even if you do not have a LinkedIn user account or are not logged in to LinkedIn. Your data may also be transferred to a third country by the platform provider. Information on the processing of personal data by LinkedIn can be found at: https://www.linkedin.com/legal/privacy-policy?trk=d_org_guest_company_overview_footer-privacy-policy.
1.1 The user's own responsibility
As a registered user, you are responsible for your own use of the social media services. You have the possibility to restrict the processing of your data in the privacy settings of the respective social network.
In addition, we provide you with the opportunity to inform yourself about our company outside of our social media sites on: https://www.bosch-connected-industry.com/. There you can get in touch with us using the provided contact form.
1.2 Cookies
LinkedIn uses cookies and similar technologies on their social media platform. For more information about LinkedIn's use of cookies and related technologies, please see their cookie policy: https://www.linkedin.com/legal/cookie-policy?_l=de_DE
1.3 Assert your rights
To assert your rights with regard to the processing of your personal usage data, please contact LinkedIn. For further information, please see the LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy?trk=d_org_guest_company_overview_footer-privacy-policy.
2. Collection, processing and usage of personal data by Bosch Connected Industry
We, as operators of the Company Page on LinkedIn, process your personal data if you contact us with requests, as well as in the context of posts and actions (such as "Likes" or comments) on our Company Page. We process this data for the purpose of public relations and communication.
In addition, LinkedIn provides us with statistics (known as "Insights") based on the personal data you provide (e.g., job, country, industry, seniority, company size, employment status) and your interactions with our Company Page. These are anonymous statistics that help us to further develop the quality and scale of the Company Page. LinkedIn generates the statistics based on the user data that LinkedIn collects from your surfing activity on our Company Page. We can neither access nor conclude the data of your individual surfing activity on our Company Page.
2.1 Processed categories of data
The following categories of data are processed:
- Communication data (e.g. name, title, telephone, company, role, country, language, e-mail, address and additional information from your LinkedIn Profile if it is made available by you
- Posts, requests, „Likes“, follow, comments
- Hashed IDs or device identifiers
2.2 Processing purposes and legal basis
2.2.1 Provision of these Online Offers
Legal basis: Legitimate interest on our part, especially in order to be able to contact you regarding your requests or posts, as well as to be able to identify usage preferences (e.g. number of followers, number of visits to individual page areas, user statistics by age, geography and language) and to be able to adapt and improve the offer on our LinkedIn page as far as possible in line with the target group in accordance with data protection and competition law requirements.
2.2.2 Sending an email newsletter subject to the recipient’s consent
Legal basis: Consent.
2.2.3 Safeguarding and defending our rights
Legal basis: Legitimate interest on our part for safeguarding and defending our rights.
2.3 Service providers (general)
We involve external service providers with tasks such as channel control management and publishing and performance tracking of posts. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
2.4 Cookies and tracking mechanisms
We do not use any other cookies or tracking mechanisms on our LinkedIn Company Page.
2.5 Assert your rights
To assert your data subject rights under the GDPR with regard to the processing of your data by Bosch Connected Industry, please take note above under „A. General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers“, section „8. User rights“.
3. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
4. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2020/06/09
YouTube Company Page
(available at: https://www.youtube.com/channel/UCjYaAOGAxTozuuNGG5yj1Sg)
1. Processing of usage data by the platform provider
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter also referred to as „YouTube“) is responsible for processing your personal user data on the YouTube websites. YouTube may process certain information about your visit to our YouTube channel (hereinafter also referred to as "Company Page") even if you do not have a YouTube user account or are not logged in to YouTube. Your data may also be transferred to a third country by the platform provider. Information on the processing of personal data by YouTube can be found at: https://policies.google.com/privacy?hl=de&gl=de
1.1 The user's own responsibility
As a registered user, you are responsible for your own use of the social media services. You have the possibility to restrict the processing of your data in the privacy settings of the respective social network.
In addition, we provide you with the opportunity to inform yourself about our company outside of our social media sites on: https://www.bosch-connected-industry.com/. There you can get in touch with us using the provided contact form.
1.2 Cookies
YouTube uses cookies and similar technologies on their social media platform. For more information about YouTube's use of cookies and related technologies, please see their cookie policy: https://policies.google.com/technologies/types?hl=de
1.3 Assert your rights
To assert your rights with regard to the processing of your personal usage data, please contact YouTube. For further information, please see the YouTube privacy policy: https://policies.google.com/privacy?hl=de&gl=de
2. Collection, processing and usage of personal data by Bosch Connected Industry
We, as operators of the Company Page on YouTube, process your personal data if you contact us with requests, as well as in the context of posts on our Company Page. We process this data for the purpose of public relations and communication.
In addition, YouTube provides us with statistics (known as "Insights") based on the personal data you provide and your interactions with our Company Page. These are anonymous statistics that help us to further develop the quality and scale of the Company Page. YouTube generates the statistics based on the user data that YouTube collects from your surfing activity on our Company Page. We can neither access nor conclude the data of your individual surfing activity on our Company Page.
2.1 Processed categories of data
The following categories of data are processed:
- Username
- Information from your channel
- Comments
2.2 Processing purposes and legal basis
2.2.1 Provision of these Online Offers
Rechtsgrundlage: Berechtigtes Interesse unsererseits insbesondere um mit Ihnen auf Ihre Anfragen oder Beiträge in Kontakt treten zu können sowie um Nutzungsvorlieben (z. B. Anzahl der sog. Follower, Anzahl der Aufrufe einzelner Seitenbereiche, Nutzerstatistiken nach Alter, Geographie und Sprache) erkennen und das Angebot auf unserer YouTube-Kanal möglichst zielgruppengerecht anpassen und verbessern zu können, solange dies im Einklang mit datenschutzrechtlichen und wettbewerbsrechtlichen Vorgaben erfolgt.
2.2.2 Safeguarding and defending our rights.
Legal basis: Legitimate interest on our part for safeguarding and defending our rights
3. Cookies and tracking mechanisms
We do not use any other cookies or tracking mechanisms on our LinkedIn Company Page.
4. Assert your rights
To assert your data subject rights under the GDPR with regard to the processing of your data by Bosch Connected Industry, please take note above under „A. General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers“, section „8. User rights“.
5. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
6. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2020/06/09
Facebook Company Page
(available at: https://www.linkedin.com/company/bosch-connected-industry/)
1. Processing of usage data by the platform provider
Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland (hereinafter also referred to as "Facebook") is responsible for processing your personal user data on the Facebook websites. Facebook may process certain information about your visit to our Facebook page (hereinafter also referred to as "Company Page") even if you do not have a Facebook user account or are not logged in to Facebook. Your data may also be transferred to a third country by the platform provider. Information on the processing of personal data by Facebook can be found at: https://www.facebook.com/privacy/explanation.
1.1 The user's own responsibility
As a registered user, you are responsible for your own use of the social media services. You have the possibility to restrict the processing of your data in the privacy settings of the respective social network.
In addition, we provide you with the opportunity to inform yourself about our company outside of our social media sites on: https://www.bosch-connected-industry.com/. There you can get in touch with us using the provided contact form.
1.2 Cookies
Facebook uses cookies and similar technologies on their social media platform. For more information about Facebook's use of cookies and related technologies, please see their cookie policy: https://de-de.facebook.com/policies/cookies/
1.3 Assert your rights
To assert your rights with regard to the processing of your personal usage data, please contact Facebook. For further information, please see the Facebook privacy policy: https://www.facebook.com/privacy/explanation.
2. Collection, processing and usage of personal data by Bosch Connected Industry
We, as operators of the Company Page on Facebook, process your personal data if you contact us with messages or requests, as well as in the context of posts on our Company Page. We process this data for the purpose of public relations and communication.
- We can select the target group for which our Facebook fan page and our individual posts published on our fan page are intended. The settings are adjusted based on general parameters (e.g. age group, language, region, interests), which makes it possible to address specific groups with our contents. It is not possible to address or identify individual persons based on the adjustments of the settings Facebook allows us to make.
- Facebook grants us access to statistical analyses that provide information on the use of our fan page. The analyses to which we have access are not suited to individually analyze the browsing habits of selected persons. We merely have access to aggregated data (such as the number of visits, number of likes, number of followers, region of origin, age group, gender) that provide information on our clientele and the use of our fan page. For more information on the statistics provided by Facebook please visit https://de-de.facebook.com/business/a/page/page-insights.
We cannot influence Facebook's data processing in any other ways. We process these data in order to publish contents on our fan page addressing the appropriate target group and to better understand and optimize the use of our fan page.
2.1 Processed categories of data
The following categories of data are processed:
- Communication data (e.g. name, title, telephone, company, role, country, language, e-mail, address from your public Facebook profile, if you have shared it)
- Posts, messages, requests, "likes", comments
2.2 Processing purposes and legal basis
2.2.1 Provision of these Online Offers
Legal basis: Legitimate interest on our part, especially in order to be able to contact you regarding your requests or posts, as well as to be able to identify usage preferences (e.g. number of followers, number of visits to individual page areas, user statistics by age, geography and language) and to be able to adapt and improve the offer on our LinkedIn page as far as possible in line with the target group in accordance with data protection and competition law requirements.
2.2.2 Communication tools we use to communicate with you
You can send us messages on Facebook. When you send us a message on Facebook, we receive the following data from Facebook:
- Incoming message
- Name
- Profile picture
- Attachments
- Voice messages
Using these data allows us to process your query and to offer you support (for example, via our fan page you can send us questions regarding our products which we will then answer). We also use these data in an aggregated and anonymized form in order to better understand how our fan page is used. In this regard, we can analyze what groups of persons (e.g. end customers, private individuals, employees) use the communication channels offered on our fan page in what countries and in what language. The processed personal data is deleted 180 days upon receipt of your message the latest.
We will forward the personal data you provide to the Bosch legal entity responsible for the processing of your query (for example, in the event your query refers to a product that is distributed by another Bosch legal entity). The responsible Bosch entity may be located outside the EEA. In such cases, we will transfer your personal data to recipients that are located outside the EEA in so called third countries. In such cases, prior to the transfer we ensure that an appropriate level of data protection exists. You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-provisions securing an appropriate level of data protection. For this purpose, please use contact information provided in our data protection notice referenced above.
The legal basis for the processing of your data is our legitimate interest (Article 6(1)(f) GDPR) or, if applicable, an existing contractual relationship (Article 6(1)(b) GDPR).
The messages you send us on Facebook are also processed by Facebook. For more information on how Facebook processes data please see Facebook's privacy policy referred to above.
2.2.3 Safeguarding and defending our rights
Legal basis: Legitimate interest on our part for safeguarding and defending our rights.
2.3 Service providers (general)
We involve external service providers with tasks such as channel control management and publishing and performance tracking of posts. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
2.4 Cookies and tracking mechanisms
We do not use any other cookies or tracking mechanisms on our Facebook Company Page.
2.5 Assert your rights
To assert your data subject rights under the GDPR with regard to the processing of your data by Bosch Connected Industry, please take note above under „A. General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers“, section „8. User rights“.
3. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
4. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2020/07/06
Twitter Company Page
(available at: https://twitter.com/BoschBCI)
1. Processing of usage data by the platform provider
Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA and Twitter International Company, One Cumberland Place, Fenian Street Dublin 2, D02 AX07 Irland (hereinafter also referred to as "Twitter") is responsible for processing your personal user data on the Twitter websites. Twitter may process certain information about your visit to our Twitter page (hereinafter also referred to as "Company Page") even if you do not have a Twitter user account or are not logged in to Twitter. Your data may also be transferred to a third country by the platform provider. Information on the processing of personal data by Twitter can be found at: https://twitter.com/de/privacy.
1.1 The user's own responsibility
As a registered user, you are responsible for your own use of the social media services. You have the possibility to restrict the processing of your data in the privacy settings of the respective social network.
In addition, we provide you with the opportunity to inform yourself about our company outside of our social media sites on: https://www.bosch-connected-industry.com/. There you can get in touch with us using the provided contact form.
1.2 Cookies
Twitter uses cookies and similar technologies on their social media platform. For more information about Twitter's use of cookies and related technologies, please see their cookie policy: https://help.twitter.com/de/rules-and-policies/twitter-cookies
1.3 Assert your rights
To assert your rights with regard to the processing of your personal usage data, please contact Twitter. For further information, please see the Twitter privacy policy: https://twitter.com/de/privacy
2. Collection, processing and usage of personal data by Bosch Connected Industry
We, as operators of the Company Page on Twitter, process your personal data if you contact us with requests, as well as in the context of posts on our Company Page. We process this data for the purpose of public relations and communication.
In addition, Twitter provides us with statistics (known as "Insights") based on the personal data you provide and your interactions with our Company Page. These are anonymous statistics that help us to further develop the quality and scale of the Company Page. Twitter generates the statistics based on the user data that Twitter collects from your surfing activity on our Company Page. We can neither access nor conclude the data of your individual surfing activity on our Company Page.
2.1 Processed categories of data
The following categories of data are processed:
- Communication data (e.g. name, title, telephone, company, role, country, language, e-mail)
- Posts, messages, requests
2.2 Processing purposes and legal basis
2.2.1 Provision of these Online Offers
Legal basis: Legitimate interest on our part, especially in order to be able to contact you regarding your requests or posts, as well as to be able to identify usage preferences (e.g. number of followers, number of visits to individual page areas, user statistics by age, geography and language) and to be able to adapt and improve the offer on our LinkedIn page as far as possible in line with the target group in accordance with data protection and competition law requirements.
2.2.2 Safeguarding and defending our rights.
Legal basis: Legitimate interest on our part for safeguarding and defending our rights.
2.3 Service providers (general)
We involve external service providers with tasks such as channel control management and publishing and performance tracking of posts.. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
3. Cookies and tracking mechanisms
We do not use any other cookies or tracking mechanisms on our LinkedIn Company Page.
4. Assert your rights
To assert your data subject rights under the GDPR with regard to the processing of your data by Bosch Connected Industry, please take note above under „A. General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers“, section „8. User rights“.
5. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
6. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2021/07/16
Customer Survey Bosch Connected Industry
1. Collection, processing and usage of personal data
1.1 The following categories of data are processed:
E-mail for sending the questionnaire
1.2 Processing purposes and legal basis
We as well as the service providers commissioned by us; process your personal data for the following processing purposes:
1.2.1 Provision of these Online Offers
Legal basis: Legitimate interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law.
1.2.2 Resolving service disruptions as well as for security reasons.
Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers.
1.2.3 Product or customer surveys performed via email subject to your prior express consent
Legal basis: Consent.
1.2.4 Safeguarding and defending our rights
Legal basis: Legitimate interest on our part for safeguarding and defending our rights.
1.3 Log files
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.
We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of seven days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.
In log files, the following information is saved:
- Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
- Name of the service provider which was used to access the Online Offer;
- Name of the files or information accessed;
- Date and time as well as duration of recalling the data;
- Amount of data transferred;
- Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
- http status code (e.g., “Request successful” or “File requested not found”).
1.4 Service providers (general)
We involve external service providers with tasks such as data hosting. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
2. Usage of Cookies
In the context of our online service, cookies and tracking mechanisms may be used.
Cookies are small text files that may be stored on your device when visiting our online service.
Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.
2.1 Categories
We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.
It is generally possible to use the online service without any cookies that serve non-technical purposes.
2.1.1 Technically required cookies
By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.
Such cookies will be deleted when you leave the website.
2.1.2 Cookies and tracking mechanisms that are technically not required
We only use cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.
We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:
2.1.2.1 Comfort cookies
These cookies facilitate operation and thus allow you to browse our online service more comfortably; e.g. your language settings may be included in these cookies.
2.1.2.2 Marketing cookies and tracking mechanisms
By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior.
No marketing cookies or tracking mechanisms are used in the context of this online offer.
3. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
4. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2020/10/07
Contact
We have made a range of contact options available to you through our website and products. You can contact us by calling the Service Hotline or getting in touch by email. We process personal data in order to respond to your inquiries. Without this information, we will not be able to process or respond to your request.
1. Collection, Processing and Use of Personal Data by Bosch Connected Industry
1.1 Data Categories Processed
The following data may be processed by us:
- Contact via telephone (IOT hotline)
- Last name and first name
- Email address
- Telephone logs (call date and time)
To optimize the service we provide, we wish to record these conversations. This is only done once we have made you aware of our Privacy Policy and you have given us your consent to record the conversation. Press the "1" key after the announcement text to give your consent. If you do not press "1" and simply stay on the line, we will not record the conversation. You may withdraw your consent at any time, including during the conversation, with future effect.
- Contact via email
- Data in your email that is required to respond to your request, such as: last name, first name, email address, postal address, telephone number and history of the business relationship
1.2 Processing Purposes and Legal Bases
We process your data exclusively for the purposes specified during contact. These may include:
- Resolving problems
- Providing technical support
- Assisting with the purchase of services and products
- Answering general questions
- Maintaining and fostering satisfaction
The legal basis for this data processing is Art. 6(1)(b) GDPR (contract). If you contact us outside of a specific contractual relationship or registration (e.g., as a user of our software), this data is processed based on Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest stems from our interest in processing your inquiry and maintaining and fostering satisfaction.
We do not store your data longer than required or in accordance with the statutory retention periods.
1.3 Service Providers (General)
We commission service providers with tasks such as operating the telephone hotline. We have carefully selected these processors and regularly monitor them, particularly with regard to their careful handling and safeguarding of the data they store. All processors are obliged by us to maintain confidentiality and comply with statutory requirements. Our contractor is permitted to commission additional subcontractors in compliance with data protection regulations. Contracted processors may also include other companies within the Bosch Group.
2. More Information on Data Processing
In addition, the information listed under "General Information on Data Processing by Robert Bosch Manufacturing Solutions GmbH in Our Online Offers" applies in its current version.
3. Change to the Privacy Policy
We reserve the right to change our security and privacy measures. In these cases, we will also adapt our Privacy Policy accordingly. Therefore, please note the current version of our Privacy Policy.
Effective date: 2023/03/31
NEXEEDit SUMMIT
(available at: www.bosch-nexeedit-summit.com and stream.bosch-nexeedit-summit.com/)
1. Collection, processing and usage of personal data
1.1 Processor categories of data
The following categories of data are processed:
- Communication data (e.g. name, title, telephone, e-mail, country, photo, IP address)
- Employment details (company affiliation, position)
- Contractual master data (e.g. contractual relationships, contractual or pro-duct interest)
- Video and audio transmission of the speakers
- Video and audio transmission of participants as part of the 1:1 chat
- Expression of opinions
1.2 Processing purposes and legal basis
We as well as the service providers commissioned by us; process your personal data for the following processing purposes:
1.2.1 Provision of these Online Offers
Legal basis: Legitimate interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law resp. fulfillment of contractual obligations. Regarding the fulfillment of the contractual obligations the following conditions apply.
1.2.2 Resolving service disruptions as well as for security reasons
Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers.
1.2.3 Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent
Legal basis: Consent / legitimate interest on our part in direct marketing if in accordance with data protection and competition law.
1.2.4 Sending an email newsletter subject to the recipient’s consent
Legal basis: Consent.
1.2.5 Safeguarding and defending our rights
Legal basis: Legitimate interest on our part for safeguarding and defending our rights.
1.2.6 Video transmission of the speaker
Legal basis: Fulfillment of contractual obligations.
1.2.7 Chat and FAQ function
Legal basis: Fulfillment of contractual obligations resp. consent.
Note: Within the moderated question function "ASK", questions can also be asked anonymously, by leaving the name field blank.
The chat function with other participants is only available if it is confirmed that the name of the author is displayed. This means that the participant is visible in the chat to other participants who have also confirmed this function, and can chat with them. If the participant wants to take back the confirmation, please contact the support (in the user menu) and request the deactivation of the chat function.
Questions in the live stream will be moderated. The name of the author will always be displayed when the moderator approves the question. This note is also displayed once at the start of the live stream.
1.2.8 Mapping the participant list in the chat
Legal basis: Consent
1.2.9 Support
Legal basis: Fulfillment of contractual obligations.
2. Registration
If you wish to use or get access to benefits requiring to enter into the fulfillment of a contract, we request your registration. With your registration we collect personal data necessary for entering into the fulfillment of the contract (e.g. first name, last name, email address) as well as further data on voluntary basis, if applicable. Mandatory information is marked with an *.
3. Log files
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.
We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of seven days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.
Log files are also used for analysis purposes (without the IP address or without the complete IP address) see module “Advertisements and/or market research (including web analysis, no customer surveys)”.
In log files, the following information is saved:
- IP address (internet protocol address) of the terminal device used to access the Online Offer;
- Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
- Name of the service provider which was used to access the Online Offer;
- Name of the files or information accessed;
- Date and time as well as duration of recalling the data;
- Amount of data transferred;
- Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
- http status code (e.g., “Request successful” or “File requested not found”).
4. Service providers (general)
We involve external service providers with tasks such as realization of the event, especially sales and marketing services, contract management, programming and data hosting. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
5. Duration of storage, retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).
6. Usage of Cookies
In the context of our online service, cookies and tracking mechanisms may be used. Cookies are small text files that may be stored on your device when visiting our online service.
Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.
6.1 Categories
We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.
It is generally possible to use the online service without any cookies that serve non-technical purposes.
6.1.1 Technically required cookies
By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.
Such cookies will be deleted when you leave the website.
6.1.2 Cookies and tracking mechanisms that are technically not required
We only use cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.
We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:
6.1.2.1 Comfort cookies
These cookies facilitate operation and thus allow you to browse our online service more comfortably; e.g. your language settings may be included in these cookies.
6.1.2.2 Marketing cookies and tracking mechanisms
General:
By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior:
Statistics:
By using statistical tools, we measure e.g. the number of your page views.
Conversion tracking:
Our conversion tracking partners place a cookie on your computer ("conversion cookie") if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.
Social plugins:
Some of the pages of our online service involve content and services of other providers (e.g. Facebook, Twitter) which also may use cookies and active modules. For more details regarding social plugins please refer to the section on social plugins.
Retargeting:
These tools create user profiles by means of advertising cookies or third-party advertising cookies so called "web beacons" (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at certain advertisements. The relevant provider is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the purposes mentioned above. Please note the data protection notices of the relevant provider in this context.
Please note that using the tools might include transfer of your data to recipients outside of the EEA where there is no adequate level of data protection pursuant to the GDPR (e.g. the USA). For more details in this respect please refer to the following description of the individual marketing tools.
The following marketing cookies or tracking mechanisms are used in our Online Offer:
6.1.2.2.1 Google Analytics
Name: Google Analytics
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland
Function: Analysis of user behavior (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking and retargeting in conjunction with Google Ads
6.1.2.2.2 Google Tag Manager
Name: Google Tag Manager
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland
Function: Administration of website tags via a user interface, integration of program codes on our websites
6.1.2.2.3 LinkedIn Pixel Insight Tag
Name: LinkedIn Pixel Insight Tag
Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland
Function: LinkedIn processes your personal information to generate campaign reports, to track conversions, click events and targeted advertising outside of our websites (retargeting) using URL, referrer URL, IP address shortened or hashed (for cross-device retargeting), device and browser properties (user agent) and timestamps. We do not receive any personally identifiable information from you from LinkedIn, but only anonymous campaign reports about the website target audience and ad performance.
LinkedIn storage duration:Pseudonymization after 7 days, final deletion after 180 days.
Further information you can find onhttps://www.linkedin.com/legal/privacy-policy
6.1.2.2.4 Facebook-Pixel
Name: Facebook-Pixel
Provider: Facebook, Inc., ATTN: Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025 , USA
Function: Tracking of visitor actions, measuring the success of advertising campaigns and their optimization, tracking of conversions Further information you can find on: https://www.facebook.com/privacy/explanation
6.2 Management of cookies and tracking mechanisms
You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.
Note: The settings you have made refer only to the browser used in each case.
6.3 Deactivation of all cookies
If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website
6.4 Management of your settings with regard to cookies and tracking mechanisms not required technically
When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any Comfort cookies, marketing cookies or tracking mechanisms, respectively.
In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.
7. Newsletter with opt-in; Right of withdrawal
Within the scope of our Online Offers you can sign up for newsletters. We provide the so-called double opt-in option which means that we will only send you a newsletter via email, mobile messenger (such as, e.g. WhatsApp), SMS or push notification after you have explicitly confirmed the activation of the newsletter service to us by clicking on the link in a notification. In case you wish to no longer receive newsletters, you can terminate the subscription at any time by withdrawing your consent. You can withdraw your consent to email newsletters by clicking on the link which is sent in the respective newsletter mail, or in the administrative settings of the online offer. Alternatively, please contact us via the contact details provided in the Contact section.
8. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
9. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2022/05/20
Contact form at Microsoft Azure Marketplace
1. Processing of data by the platform provider
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (hereinafter also referred to as "Microsoft") is responsible for processing your personal user data on the Azure Marketplace webside. Information on the processing of personal data by Microsoft can be found at: https://privacy.microsoft.com/en-us/PrivacyStatement.
To assert your rights with regard to the processing of your personal data by the Azure Marketplace, please contact Microsoft.
2. Collection, processing and usage of personal data
Your personal contact data is transferred to us by Microsoft when you use the "Contact me" button on the Azure Marketplace as part of our "Nexeed IAS" product offering.
2.1 Processed categories of data
The following categories of data are processed:
- Communication data (e.g. name, telephone, company e-mail, address, company affiliation)
- Product interest
2.2 Processing purposes and legal basis
We as well as the service providers commissioned by us; process your personal data for the following processing purposes:
2.2.1 Contact for entering into a contract
Legal basis: Fulfillment of a contract
2.2.2 Safeguarding and defending our rights.
Legal basis: Legitimate interest on our part for safeguarding and defending our rights.
3. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
4. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2020/10/09
Nexeed Device Portal
1. Collection, processing and usage of personal data
1.1 Processed categories of data
The following categories of data are processed:
- Log files/logs (log-in data from IoT devices, IP address)
- Communication data (Email, Global Bosch Used ID (CIAM))
- Permissions
- Tenant-ID
- Device information and backups of connected IoT devices
1.2 Processing purposes and legal basis
We as well as the service providers commissioned by us; process your personal data for the following processing purposes:
1.2.1 Provision of these Online Offers according our contractual conditions
Legal basis: Fulfillment of contractual obligations
1.2.2 Device and authorization management
Legal basis: Fulfillment of contractual obligations
1.2.3 Resolving service disruptions as well as for security reasons
Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers.
1.2.4 Safeguarding and defending our rights
Legal basis: Legitimate interest on our part for safeguarding and defending our rights
1.3 Log files
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.
We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 90 days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.
In log files, the following information is saved:
- IP address (internet protocol address) of the terminal device used to access the Online Offer;
- Name of the files or information accessed;
- Date and time as well as duration of recalling the data;
- Operating system and information on the internet browser used, including add-ons installed (e. g. Flash Player);
- Port and http status code (e. g. "Request successful" or "File requested not found");
- Website ID and corresponding server name;
- Requested action, e. g. GET- or POST method.
1.4 Service providers (general)
We involve external service providers with tasks such as provision of the IT infrastructure. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
2. Cookies
In the context of our online service, cookies and tracking mechanisms may be used. Cookies are small text files that may be stored on your device when visiting our online service.
Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.
Only technically necessary cookies are used in this specific online offer.
By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.
Such cookies will be deleted when you leave the website.
3. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
4. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2021/01/08
Business contact management (as in the context of external events)
Analogue events (offline) and online events (e. g. digital summits) of external organizers
1. Collection, processing and usage of personal data
1.1 Processed categories of data
The following categories of data are processed:
- Communication data (e. g. name, salutation, phone, company, role, country, language, email, address)
- Contractual master data (contractual interest or product interest)
- Client history
- Contract accounting and payment data
1.2 Data source
If we have not received the above personal data directly from you, we have received your data from the organizer of the respective event.
Events in which we participate as exhibitors:
-
Automatica: 27.-30.06.2023
Organizer: Messe München GmbH, Am Messesee 2, 81829 München, (Germany)
Legal basis for the data transfer: Consent -
Sick Solution Hackathon: 24-26.10.2023
Organizer: SICK AG, Erwin-Sick-Str. 1, 79183 Waldkirch, (Germany)
Legal basis for the data transfer: Consent -
SPS: 14.-16.11.2023
Organizer: Mesago Messe Frankfurt GmbH, Rotebühlstr. 83-85, 70178 Stuttgart, (Germany)
Legal basis for the data transfer: Consent -
Bosch Connected World 2024: 28.+29.02.2024
Organizer: Bosch.IO GmbH, Ullsteinstrasse 128, 12109 Berlin, (Germany)
Legal basis for the data transfer: Consent -
Hannover Messe 2024: 22-26.04.2024
Organizer: Deutsche Messe AG, Messegelände, 30521 Hannover, (Germany)
Legal basis for the data transfer: Consent -
All About Automation: 07.+08.03.2023
Organizer: Easyfairs Deutschland GmbH, Balanstr. 73, Haus 8, 81541 München, (Germany)
Legal basis for the data transfer: Consent -
Automatisierungstreff: 28.+30.03.2023
Organizer: STROBL GmbH, Eisenbahnstraße 18 , D-74360 Ilsfeld-Auenstein (Germany)
Legal basis for the data transfer: Consent -
Hannover Messe 2023: 17.-21.04.2023
Organizer: Deutsche Messe AG, Messegelände, 30521 Hannover, (Germany)
Legal basis for the data transfer: Consent -
HANNOVER MESSE 2021 Digital Edition, April 12-16, 2021
Organizer: Deutsche Messe AG, Messegelände, 30521 Hannover (Germany)
Legal basis for the data transfer: Consent -
Mittelstand Digital Summit 2021, 27. and 28. April 2021
Organizer: Actindo AG, Carl-Zeiss-Ring 15, 85737 Ismaning (Germany)
Legal basis for the data transfer: Consent -
Tech Talk; Spatial Computing – VR/AR/Mixed Reality in industry, November 24, 2022
Organizer: TeDo Verlag GmbH, Zu den Sandbeeten 2, 35043 Marburg (Germany)
Legal basis for the data transfer: Consent -
Tech Talk; Digital Twins – Potenziale erkennen und heben, May 11, 2023
Organizer: TeDo Verlag GmbH, Zu den Sandbeeten 2, 35043 Marburg (Germany)
Legal basis for the data transfer: Consent
1.3 Processing purposes and legal basis
1.3.1 Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent.
Legal basis: Consent / legitimate interest on our part in direct marketing if in accordance with data protection and competition law.
1.3.2 Product or customer surveys by postal mail
Legal basis: Legitimate interest in the improvement of products / services.
Note: In case we involve a market research institute for the purpose of surveys, it shall only act based on our instructions and follow our directives.
1.3.3 Product or customer surveys performed via email and/or telephone subject to your prior express consent.
Legal basis: Consent.
Note: In case we involve a market research institute for the purpose of surveys, it shall only act based on our instructions and follow our directives.
1.3.4 Sending an email-newsletter or call to inform by telephone subject to the recipient’s consent.
Legal basis: Consent.
1.3.5 Data transfer to Bosch Rexroth AG, Zum Eisengießer 1, 97816 Lohr (Germany), if you are interested in hardware solutions for our products
Legal basis: Legitimate interest
1.3.6 Lead and Customer Management, Enterprise Planning and Project Management
Legal basis: Legitimate interest. There is a legitimate commercial interest in maintaining contacts that have resulted in the business context, even beyond the initial contact, and in using and developing a business and contractual relationship, and in making contact with the data subjects for this purpose. This includes, among other things, the evaluation of company key figures on the basis of the collected data. In addition, there is a legitimate interest in the internal exchange of data with Bosch Rexroth AG for the purpose of increasing sales and coordinating joint sales activities in the context of complementary products (for further information, see 1.4).
1.3.7 Fulfillment of contractual obligations with customers
Legal basis: Performance of a contract.
1.3.8 Safeguarding and defending our rights.
Legal basis: Legitimate interest on our part for safeguarding and defending our rights.
1.3.9 Resolving service disruptions as well as for security reasons.
Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers.
1.4 Joint Controllership (Art. 26 GDPR)
Regardless of any data transfer based on a product interest by you, we, Robert Bosch Manufacturing Solutions GmbH, process your personal data jointly within the scope of Customer Management, Enterprise Planning and Project Management, with Bosch Rexroth AG, Zum Eisengießer 1, 97816 Lohr, Germany. Single processing sections within the context of joint sales projects, as described below, are jointly controlled by means of access authorizations (Art. 26 GDPR).
Regarding their joint controllership, the above mentioned parties have agreed which of them fulfills which obligations under the GDPR, in particular the exercise of data subject rights and the fulfillment of the information obligations according to Art. 13, 14 GDPR.
The agreement is necessary because personal data is processed within different systems that are controlled by party 1 or party 2.
System: CRM system of Bosch Rexroth AG
Fulfillment of legal obligations by: Bosch Rexroth AG
System: CRM system of Robert Bosch Manufacturing Solutions GmbH
Fulfillment of legal obligations by: Robert Bosch Manufacturing Solutions GmbH
Even if there is a joint controllership, the parties fulfill the legal data protection obligations in accordance with their respective responsibilities for their individual processings as follows:
-
Within the scope of the joint controllership
- the Robert Bosch Manufacturing Solutions GmbH is responsible for the processing of personal data in the context of Customer Management, Enterprise Planning and Project Management in their CRM system and
- the Bosch Rexroth AG is responsible for the processing of personal data in the context of Customer Management, Enterprise Planning and Project Management in their CRM system.
- The Robert Bosch Manufacturing Solutions GmbH and Bosch Rexroth AG provide the data subjects with the information required in accordance with Art. 13 and 14 GDPR in a precise, transparent, comprehensible and easy accessible manner in a clear and plain language free of charge. In doing so, each party shall provide the other party with all necessary information from its sphere of activity.
- The parties shall inform each other without undue delay of any legal positions exercised by data subjects. They shall provide each other with all information necessary to comply with access requests.
Data protection right can be exercised either at Robert Bosch Manufacturing Solutions GmbH or at Bosch Rexroth AG. Data subjects will receive the requested information from the party where the rights were exercised.
1.5 Service providers (general)
We involve external service providers with tasks such as technical support and deploying the cloud application. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
2. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
3. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2022/11/30
Nexeed Industrial Application System
(available at: demo.bosch-nexeed.com [demonstration system] and portal.bosch-nexeed.com [productive system])
In the context of our demonstration system, we, Robert Bosch Manufacturing Solutions GmbH, are the controller within the meaning of the GDPR. In the productive system, our responsibility under data protection law is limited to the processing of personal data during login.
1. Collection, processing and us-age of personal data
1.1 Processed categories of data
The following categories of data are processed:
- Personal details (e. g. full name, Email-Address, Telephone Number, Department, Location, User-ID, Qualification level regarding specific technical tasks)
- Access rights and roles in the application
- Language- and country-specific display settings
- Logging data/minutes (Error logging, security logging including IP addresses)
- Measurement data and error messages of machines and sensors
- Analysis results, reports and email notifications
- Favorites and dashboards in the user interface
- Master data regarding plant infrastructure and connected devices including geolocations
- Master data regarding production and production processes
- Master data regarding plant intralogistics and transport orders
- Master data regarding shift planning (excluding assignment of persons to shifts)
- Ticket management including problem description and assigned persons
- Support messages including description of the issue and key data in context with the issue
- Local data of connected devices including local user management
- Data of device software
1.2 Processing purposes and legal basis
1.2.1 Provision of these Online Offers
Legal basis: Fulfillment of contractual obligations.
1.2.2 Recording, storage and analysis of device and/or measurement data and error messages
Legal basis: Fulfillment of contractual obligations.
1.2.3 Authentication of users and restriction of data access to authorized users
Legal basis: Fulfillment of contractual obligations.
1.2.4 Provisioning and visualization of analysis results
Legal basis: Fulfillment of contractual obligations.
1.2.5 Resolving service disruptions as well as for security reasons
Legal basis: Fulfillment of our le-gal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers
1.2.6 Safeguarding and defending our rights
Legal basis: Legitimate interest on our part for safeguarding and defending our rights
1.3 Registration
If you wish to use or get access to benefits requiring to enter into the fulfillment of a contract, we request your registration. With your registration we collect personal data necessary for entering into the fulfillment of the contract (e.g. first name, last name, date of birth, email address, if applicable, details on the preferred payment method or on the account holder) as well as further data on voluntary basis, if applicable. Mandatory information is marked with an *.
1.4 Log-files
Each time you use the internet, your browser is transmitting certain information, which we store in so-called log files.
We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 90 days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.
In log files, the following information is saved:
- IP address (internet protocol address) of the terminal device used to access the Online Offer;
- Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
- Name of the service provider which was used to access the Online Offer;
- Name or identifier of the files or information accessed;
- Date and time as well as duration of recalling the data;
- Amount of data transferred;
- Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
- Status- and error-codes (e.g., “Request successful” or “File requested not found”);
- In case of security events: Identifier of the user account associated with the request;
- In case of server errors: Transmitted user input that caused the error.
1.5 Service providers (general)
We involve external service providers with tasks such as the operation and support of the application. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.
2. Usage of Cookies
In the context of our online service, cookies and tracking mechanisms may be used.
Cookies are small text files that may be stored on your device when visiting our online service.
Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.
2.1 Categories
We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.
It is generally possible to use the online service without any cookies that serve non-technical purposes.
2.1.1 Technically required cookies
By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.
Such cookies will be deleted when you leave the website.
2.1.2 Cookies and tracking mechanisms that are technically not required
We only use cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.
We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:
2.2 Comfort cookies
These cookies facilitate operation and thus allow you to browse our online service more comfortably; e.g. your language settings may be included in these cookies..
2.3 Marketing cookies and tracking mechanisms
By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior.
No marketing cookies or tracking mechanisms are used in the context of this online offer.
3. Further information on data processing
In addition, the notes listed under "General information about data processing by Robert Bosch Manufacturing Solutions GmbH in our Online Offers" apply in their currently valid version.
4. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Effective date: 2021/06/30
Bosch Semantic Stack
Robert Bosch Manufacturing Solutions GmbH, BCI - Bosch Connected Industry (hereinafter "BCI" or "We" or "Us") welcomes you to our internet pages and mobile applications (together also referred to as "Online Offers"). We thank you for your interest in our company and our products.
1. We respect your privacy
The protection of your privacy throughout the course of processing personal data as well as the security of all business data are important concerns to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations. Data protection and information security are included in our corporate policy.
2. Controller
In the context of our demonstration system, we, Robert Bosch Manufacturing Solutions GmbH, are the controller within the meaning of the GDPR. In the productive system, our responsibility under data protection law is limited to the processing of personal data during login.
Our Contact details are as follows:
Robert Bosch Manufacturing Solutions GmbH
Bosch Connected Industry
Post-office box 30 02 20
70442 Stuttgart
GERMANY
Your contact at Bosch
Industry4.0.bci@de.bosch.com
Corporate headquarters
+49 711 811-0
3. Collection, processing and usage of personal data
3.1 Processed categories of data
The following categories of data are processed:
- Communication data (e.g. e-mail, corporate name, single key-ID)
- Contractual master data (e.g. contractual relationships, contractual or product interest)
- Logging data (Error logging, security logging including IP addresses)
- Support (e-mail, content, ticket management)
3.2. Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person’s identity. We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.
3.3 Processing purposes and legal basis
We as well as the service providers commissioned by us; process your personal data for the following processing purposes:
-
Provision of this website:
If you use our website purely for informational purposes, i.e. without registering or otherwise sending us information, we process your personal data to provide and display this website and to ensure its stability and security. The legal basis for the processing is our legitimate interest pursuant to Art. 6 (1) lit. f DSGVO. -
Contact us (Registration Process):
On our website, we provide you with Information to get in contact with us (e-mail communication). In the case that you get in contact with us, we process your personal data to answer your request. The personal data thus transmitted to us will be used exclusively for the purpose determined when contacting us. If you contact us outside of a specific contractual relationship or registration, the legal basis of the processing is our legitimate interest pursuant to Art. 6 (1) lit. f DSGVO. In the case of a contractual relationship or registration Art. 6 para. 1 lit. b DSGVO if this is necessary for the implementation of a measure requested by you. -
Get Access to our Demoversion / Joint Controllership with Bosch Digital GmbH:
If you want to get access to our free Demoversion, you need to follow the Process as it is described here: http://docs.bosch-semantic-stack.com/getting-started/get-your-own-tenant.html. On this page you can also find the respectively valid contractual terms and the Service Description.
For the Purpose of Providing you access to the Demoversion, the transfer of your data to the following controller is required: Bosch Digital (Legal Basis for the Transfer is Joint Controllership with Bosch Digital when using SingleKeyId for Authentication).
What is the basis for joint responsibility
In connection with the provision of SingleKey ID as an exclusive single sign-on solution of the Bosch Group, the aforementioned parties will work closely together. This also concerns the processing of your personal data. The parties have jointly determined the order in which this data is processed in individual process steps. As such, they are jointly responsible for the protection of your personal data during the process stages described below (Art. 26 GDPR).
As a data subject according to GDPR, you have a right to the following information from the aforementioned parties.
For which process stages is there joint responsibility?
-
Processing step: Registration and login with SingleKey ID
Responsibility lies with:Bosch Digital GmbH -
Processing step: Overview and administration of master data and applications with SingleKey ID
Responsibility lies with: Bosch Digital GmbH
What have the parties agreed?
In line with their joint responsibility for data protection, the aforementioned parties have agreed which of them is responsible for meeting specific obligations under GDPR. In particular, this concerns the exercise of the rights of data subjects (Art. 15–21 GDPR) and the fulfillment of the obligations regarding provision of information (Art. 13–14 GDPR).
This agreement is required because during the provision and operation of SingleKey ID and its functions, personal data is processed in various process steps and by various systems operated either by Bosch.IO GmbH or by all parties named in the list of parties.
What does this mean for you as data subject?
Although a joint responsibility exists, the parties shall fulfill the obligations under data protection law in accordance with their respective responsibilities for the individual processing activities as follows:
- In accordance with their joint responsibility, the parties shall provide the data subject with any information required under Art. 13 and 14 GDPR in a precise, transparent, intelligible, and easily accessible form, using clear and plain language. This information shall be provided free of charge. For this purpose, each party shall provide the other party with all the necessary information from its area of operation.
- The parties shall inform each other without delay of any legal positions asserted by you as data subject. They shall provide each other with all the information required to respond to requests for information.
- As data subject, you will, in principle, receive the information from Bosch Digital GmbH. Regardless of this internal agreement, you may also assert your rights, as data subject, directly against any party.
Who are the contracting parties?
All Bosch entities that have signed the Adherence Letter to the Joint Controller Agreement are referred to as contracting parties.
The current list of parties is published on the SingleKey ID website under https://singlekey-id.com/en/data-protection-notice/. Every iteration of the list of parties and the date of potential changes can be requested directly at the Bosch Digital GmbH.
For more detailed information on the individual processing operations, please refer to the data protection notices of Bosch Digital GmbH and the information sheet on data processing deposited on Chapter 13 here: https://singlekey-id.com/de/data-protection-notice/.
Please be aware that if you request Bosch Manufacturing Solution GmbH to delete your account or your personal data, this does not automatically result in the deletion of your SingleKey ID account. For this, please contact Bosch Digital GmbH directly. Further information can be found in the privacy notice of Bosch Digital GmbH.
Resolving service disruptions as well as for security reasons, Safeguarding and defending our rights.
To eliminate malfunctions or to preserve evidence in the event of security incidents, we process your personal data to fulfill our legal obligations in the area of data security, Art. 6 (1) lit. c DSGVO. In addition, we have a legitimate interest in eliminating malfunctions and ensuring the security of our website, Art. 6 (1) lit. f DSGVO. Insofar as we have a legitimate interest in asserting and defending our rights, we process the necessary personal data in accordance with Art. 6 (1) lit. f DSGVO.
3.4 Logs
When you visit our site, access data is stored on the server. This includesfor example:
- the browser type and version
- the operating system used
- the domain name of the Internet service provider
- the IP address of the computer used
- the website from which you are visiting us
- the access date and time of the server request and the file request of the client (file name and URL)
The data processing is absolutely necessary to ensure the accessibility and correct display of our websites on your end device. In addition, the log files can be used to identify cyber attacks and thus ensure the accessibility of our websites. The legal basis of the data processing is the Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers)
3.5 Children
This Online Offer is not meant for children under 16 years of age.
3.6 Data transfer to other controllers
Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal basis and the recipients or categories of recipients can be found in the Section - Processing purposes and legal basis.
Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
3.7 Service providers
We involve external service providers with tasks such as programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.
3.7.1 Disclosure to recipients outside the EEA
We may also transfer personal data to recipients located outside the European Economic Area (EEA) in so-called third countries. In this case, we ensure before the transfer that either an adequate level of data protection exists at the recipient or that your consent to the transfer has been obtained.
You can obtain from us an overview of the recipients in third countries and a copy of the specifically agreed arrangements to ensure an adequate level of data protection. Please use the information in the "Contact" section (see No. 8) for this purpose.
3.8. Duration of storage, retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).
4. External links
Our Online Offers may contain links to third party internet pages – by providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.
5. Security
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws. We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
6. User rights
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.
6.1 Right to information and access
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.
6.2 Right to correction and deletion
You have the right to obtain the rectification or completion of inaccurate personal data or deletion of your data as far as statutory requirements are fulfilled. This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).
6.3 Restriction of processing
You have the right to demand for — as far as statutory requirements are fulfilled — restriction of the processing of your data.
6.4 Data portability
You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.
6.5. Objection to data processing based on the legal basis of "legitimate interest"
In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on legitimate interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.
7. Right to lodge complaint with supervisory authority
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:
LFDI Baden-Württemberg
Postbox 10 29 32
70025 Stuttgart
Address:
Lautenschlagerstraße 20, 70173 Stuttgart
Postal address:
Postbox 10 29 32
70025 Stuttgart
Tel.: 0711/615541-0
FAX: 0711/615541-15
E-Mail: poststelle@lfdi.bwl.de
8. Contact
If you wish to contact us, please find us at the address stated in the Controller section.
To exercise your rights, use the following link: https://request.privacy-bosch.com/entity/RB.
To report data protection incidents, use the following link: https://www.bkms-system.net/bosch-datenschutz.
For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:
Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
Postfach 30 02 20
70442 Stuttgart
GERMANY
oder
mailto:DPO@bosch.com.
9. Change of the data protection notice
We reserve the right to change our security and data protection measures. In these cases, we will also adapt our data protection notice accordingly. Therefore, please note the current version of our data protection notice.
Effective date: 2023/02/21
Web Seminar
We offer free web seminars in which we inform you about our products and answer questions. We use the Bosch Tube tool for this purpose. You can find more information about Bosch Tube here.
When registering and conducting the web seminars, personal data is processed. The following privacy policy applies:
1. Collection, processing and use of personal data by Robert Bosch Manufacturing Solutions GmbH
1.1 Processing purposes
We use Bosch Tube to conduct web seminars.
1.2 Categories of data processed
1.2.1 Data processing in the context of registration
If participation in a web seminar is desired, we ask you to register. Registration takes place via our contact form. In the course of registration, we collect the personal data (e.g., such as first name, last name, e-mail address, company, and possibly other data on a voluntary basis) required for the establishment and fulfillment of the contract. We indicate required data with an *). After submitting the contact form, you will be redirected to a website that contains the link for participation in the web seminar. You can access this link on the day of the web seminar and then join the web seminar.
1.2.2 Data processing in the context of participation in and conduction of the web seminar
In the course of conducting the web seminar, the following categories of data are processed:
- Communication data (e.g., IP address)
-
Log Data
- Internet address of the website from which the online offer was accessed (the so-called origin or referrer URL)
- Name of the service provider used to access the online offer
- Name of the retrieved files or information
- Date and time and duration of the retrieval
- Amount of data transferred
- Operating system and information about the Internet browser used, including installed add-ons (e.g., for Flash Player)
- http status code (e.g., "request successful" or "requested file not found")
- Meeting data (e.g., meeting topic, date and time of the web seminar. For in-house Bosch participants, the Bosch NT user is also processed)
-
Text data
- Participants who do not belong to the Bosch group (external third parties): If you use the chat function, the text contents are processed anonymously, because the identifier "Guest" is assigned to you. The questions asked are not visible to the other participants.
- Participation as a Bosch associate: If you use the chat function, the text contents as well as the NT user are processed. The questions asked are not visible to the other participants.
- Audio and video: Web seminar participants are muted and cannot use the audio or video features.
1.2.3. Recording of the web seminar to provide replay
Our web seminars are recorded so that they can be replayed afterwards. You can also access the recorded web seminar via the link you will receive after submitting the contact form. In order to retrieve the link, it is not necessary to log in again. The categories of data processed during the recording can be found in 1.2.2.
2. Legal basis for data processing
2.1 Legal basis for registration
Participation in our web seminar requires registration by filling out and submitting our contact form. We process your personal data on the legal basis of Art. 6 (1) lit. b DSGVO (contract).
2.2 Legal basis for conducting and recording the web seminar
As a participant in our web seminar, you must accept the so-called "web seminar terms of use." This will create a contractual relationship with us. The legal basis under data protection law for the processing of personal data is Art. 6 (1) lit. b DSGVO (contract).
If you are a speaker or model for our web seminar, you will conclude a model release contract with us. This will create a contractual relationship with us. The legal basis under data protection law for the processing of personal data is Art. 6 (1) lit. b DSGVO (contract). In addition, you can view the relevant data protection information for Bosch Group employees on the Bosch intranet.
3. Transfer to recipients outside the EEA
We may also disclose personal data to recipients who are based outside the EEA in so-called third countries. In this case, we will ensure before the transfer that either an adequate level of data protection exists on the part of the recipient or that your consent to the transfer has been obtained.
You can obtain from us an overview of the recipients in the third countries and a copy of the specifically agreed upon arrangements for ensuring an adequate level of data protection. Please use the information in the Contact section for this purpose.
4. Duration of storage; retention periods
As a matter of principle, we will store your data for as long as is necessary to conduct our web seminar and the associated services, or for as long as we have a legitimate interest in continuing to store it. Afterwards, we will delete your personal data with the exception of data that we must continue to store in order to fulfill legal obligations (e.g., we are obligated to retain documents such as contracts and invoices for a certain period of time due to retention periods that are required under tax and commercial law).
6. Further information on data processing
In addition, the information listed under "General information on data processing by Robert Bosch Manufacturing Solutions GmbH in our online offers" applies in its currently valid version. Here you will also find information about your rights as a party who is affected.
7. Change of privacy policy
We reserve the right to change our security and data protection measures. In these cases, we shall also adapt our privacy policy accordingly. For this reason, please note the current version of our privacy policy.
Effective date: 2023/05/30